Questions to ask when ordering your wedding cake

Tips For Ordering A Wedding Cake

Your wedding cake can be supplied by a specialist bakery, your wedding caterer or one of several sources of recommendation.  Wherever you order your wedding cake from, these helpful tips will make the process easier and should avoid some of the pitfalls that occasionally present themselves.  Most wedding cake suppliers will have a photo portfolio of their previous creations for you to look at and help you decide if they are able to supply the wedding cake that you have in mind.

Finding Your Wedding cake Supplier

When making your initial enquiries, have an idea of the number of guests that you will have at your wedding and reception, this will help to determine the size and amount of cake you are likely to need.   You will need to have clear information about the date, time and location of your wedding reception when speaking to potential wedding cake suppliers.  Agree on deadline dates for any changes to the cake size or design, delivery details and provide the address and a location map for the wedding reception (ensure that someone will be available at the location to receive and check the cake on arrival).

If you are having a cake to match your dress or wedding colour scheme take along swatches of material or colour samples.  Photographs don’t always portray an exact colour match and pictures can fade over a short time.  If you have been searching for the ideal size and design of wedding cake that you want, then remember to take these pictures along with you when discussing the cake design.

 

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Wedding Cake History 

 

Points To Cover With Your Wedding Cake Supplier

Below, we have listed a number of questions that you should include in your discussions with the wedding cake supplier.  It is your wedding day, the most special day of your life, you have every right to ask questions and determine exactly what you want and a good and specialist supplier will appreciate this!

(Suggestion: Consider printing these and taking them along with you, you will certainly find it easier to ensure you have covered the points!)

1.   Can your supplier’s baker/cake decorator produce a custom wedding cake to your instructions, to look like the picture you have chosen as your ideal wedding cake creation?

2.    What types of cake and icing are available for your wedding cake?  If you have already decided on the type of cake (fruit cake, sponge, etc.), or have an idea on the type of icing you prefer, then simply ask them “Can you make a (type of cake), with (flavour/type) of icing?”

3.    Ask to sample some of the cakes that they have previously made of the same type as you propose to have for your own wedding.  If you’re not pleased with the taste of the samples, ask for additional or alternative choices.  Even if you have to order a small cake to be made to the same specifications, the cost of this sample is a small price to pay for peace of mind and your satisfaction.  If you still remain unconvinced, maybe it’s time to reconsider your choice of supplier?

4.    If your proposed wedding cake is to have fresh flowers as a part of the decoration, ask if the cake supplier will source them for you or if you need to include them in your discussions with your wedding florist.

5.   If you’re not offered them as part of your initial discussions, ask to see pictures of wedding cakes that the supplier has produced previously.  Go through their photo album and decide if you like the looks and quality of the finish on the cakes they have made previously.  It is also worth enquiring how far back the pictures date and if the person who has created the decorations will be the same person who will decorate your wedding cake.

6.    Do the kitchens and decoration areas have the required health certificates, indicating that their standards have passed health inspection from the licensing authority?  Most suppliers and bakeries will be pleased for you to view their kitchen and preparation areas, this is probably as reassuring as viewing the license itself. 

 

7.   Some busy wedding cake suppliers will prepare and freeze a cake in advance of the required date.  Ask if your supplier is likely to do this if you’re concerned about the process.  However, you should also understand that some professionals are of the opinion that the taste of certain types of cakes improves after a period of freezing.

8.   Ask how long before the actual wedding date the cake will be prepared and how it would be stored prior to delivery.  If you have any concerns about the time period or the method of storage affecting the freshness of your cake, then take this opportunity to discuss this, the alternatives or the reassurances you may be given.

The supplier will both explain and demonstrate that it will not present a problem, to reassure you, or they will suggest an alternative, shorter length of time, for the storage of your wedding cake.  They may even be able to show you cakes which have been stored for the period of time or let you sample cakes that have undergone this storage.  Some types of cakes keep well, or even improve, when frozen, yet others do not! If you remain dissatisfied and the supplier cannot offer you an acceptable alternative, then you should use a different supplier for your wedding cake.

   

9.   Ask how many orders the supplier typically has (or expects to have) for the date of your wedding.  This should give you an indication of the amount of time that they will have to spend on preparing your wedding cake.  Of course, if they have a number of staff dedicated to the production of wedding cakes, then you should try to establish the potential workload for the member of staff who will be working on your cake. 

A large order book for wedding cakes can be an indication that the time and attention to detail can be spread thinly amongst each of their productions.  However, it can also indicate that many people have been impressed with it’s previous orders and they have created a good reputation and a level of trust in their work and service.  Most professional suppliers will restrict the number of orders for a particular date, to fit their production schedule and to give them sufficient time to pay attention to each client’s individual requirements. 

  

10.   Ask about the cake decorator’s experience and which of the cakes on the gallery or photo album they have decorated.  The purpose of going through this exercise is to ensure that you receive the same quality of wedding cake decoration that the supplier is using to promote their goods.  There is little point in ordering a wedding cake that meets your requirements, only to find that your cake will be produced by someone else, who may not have the skills and experience to match the samples that you have seen. 

11.   Ask to be introduced to the people who will be producing your wedding cake (this may mean making a further appointment to meet them).  There may be questions that you have or particular points you wish to discuss.

If you don’t have anything you wish to discuss with them, it may still be a good move to meet them anyway.  This gives you the opportunity to introduce yourself, for them to remember your face and your name and makes their work on your wedding cake a far more personal involvement.  Show your pleasure at meeting the people who have created such masterpieces of confection and make sure they know that you have decided to place your order with them because you’re so impressed with their skills and previous results.  Try to make as good an impression on them as you hope they will make for you on your wedding cake!

12.   If you are concerned by the ingredients, ask if your cake will be mixed and baked from scratch or if pre-packed mixes are used.  Very few professional bakers will use pre-packed ingredients, especially as they are so much more expensive.  If you’re not particularly concerned about how the ingredients are mixed, do you care whether the cake is mixed from scratch or not, as long as you have your desired taste and texture in the final outcome?

13.   Ask for a firm price quotation on your agreed wedding cake.  If the supplier is only able to give you an estimate at the time, then establish the price range that the final price may vary from the estimated price given.

14.   Ask for references from previous wedding customers, so that you can seek their opinions.  Then make the effort to actually talk with them and enquire about their experiences of the supplier and their opinions of the cakes they had produced.  Most people will be pleased to give you an honest opinion and quite happy to have been contacted by you.

15.  Ask for a written agreement of your order for the wedding cake.  A written agreement/contract with your wedding cake supplier will help to avoid any misunderstandings.  The document should include your agreed specifications for size, shape, colour, decoration, cake topper, date, time and place of delivery and the quoted price for producing your wedding cake.  Most wedding cake suppliers will have their own form of order sheet, giving the cake specifications – such a form will help them to produce the cake exactly to your specifications and should avoid any confusion later.  The agreement for producing your wedding cake should be signed by both you and the supplier and you should retain a copy for your own further reference later.

 

Would you like to learn more about cakes? Do you need wedding cake ideas, pictures, cake toppers or other supplies? Looking for bakery? Visit CakeChannel.com   See you there :-)

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